Support hub

Hi, how can we help you today?

At HearHub, customer satisfaction is our priority, because we know that if our users are happy, they are best able to offer specialist support to the children in their care. Whether you are a potential customer or an existing customer, everything you need to know is here in our FAQs section. If you are new to HearHub, this guide will help you learn more about the platform and its features.

Common FAQs

General FAQs

Getting started with HearHub, accessing the portal, account enquiries and more.


How REDDI works, how to enter data, data visualisation and more.


How FLI-P® works, how to enter data, data visualisation and more.

Portal FAQs

Log into the HearHub portal here. Alternatively, click here for FAQs for portal troubleshooting.

Courses FAQs

Everything you need to know about your learning experience.

Learning Environment FAQs

How to set up and maintain your own unique learning environment.

Still can't find what you are looking for?

Get in touch by submitting a request on our Contact Us page.